General Shipping & Handling Information
Texas Uniques guarantees you we will ship your items the safest possible way and at the least cost to you. All weights and measurements are an approximation. Inexpensive items two pounds and under go via US mail. We usually ship items by Fedex after payment is received. Other arrangements may be made by Texas Uniques to save costs or to deliver outside of the US. If special services are required please send a detailed e-mail with requirements. Special charges may be applied for these services. Special charges may be applied for P.O. Box and rural routes with out established delivery address.

Art & Prints
Due to the nature of various packing methods used in the shipment of Texas Uniques' art or prints, special shipping charges may apply to your order. Before your credit card is billed, you will be contacted regarding any special charges that may apply to your art or print order.

General Payment Info
We accept Master Card, Visa, Pay Pal, Cashier Check, Money Order, Personal Check (May be held for 10 - 14 days), and Wire Transfers. For international shipments buyers are responsible for all duties and taxes. Texas residents pay a 7.75% sales tax. Heavy, Oversized, or Manufacturer-Direct Items
These items are shipped by common carrier (freight/truck lines). When your item is ready, the carrier will call you to arrange a reasonably convenient delivery day and time within normal business hours.

Upon delivery of your furniture, Texas Uniques asks that you please inspect the pieces as soon as they arrive for any damage caused in shipment (before the truck driver leaves.) We seldom have damage but this will insure that we can get it handled quickly. If there is visible damage and the damage is minor, please indicate it on the delivery ticket you sign and call us as soon as possible. In the unlikely case that the damage is severe, you may refuse delivery and the items will be returned to the manufacturer. In either case please call us as soon as possible so that we may take care of it for you. Due to the freight company's rules, we must make it very clear that inspection, and reporting of any damages be done when you receive your order. Otherwise the customer is responsible for return freight charges if no damages are noted on the delivery receipt. We want to insure that your furniture arrives in the same condition as it was when it left the warehouse.

Sometimes, however, there is no external visible indication of damage. If when you unpack it in your home and find damage, please call us so that we can file an "unseen damage claim" with the freight company and arrange for repair. Please save the packaging so that the freight company can elect to inspect the packaging to determine what the cause may have been.

Texas Uniques is looking forward to serving you and hearing about how great our furniture looks in your home.

Return Policy
Your satisfaction is everything to us. If you are not fully satisfied, you may return any item for a full refund (less shipping charges) provided that you notify us of your intent to return within 3 days of receipt. You must also return the item prepaid, properly insured, and in it's original packaging within 7 days.

 


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We accept:
Phone: (940) 538-6884
(940) 704-1499
Email: sales@TexasUniques.com
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