General Shipping & Handling InformationTexas Uniques guarantees you we will ship your items the safest possible way and at the least cost to you. All weights and measurements are an approximation. Inexpensive items two pounds and under go via US mail. We usually ship items by Fedex after payment is received. Other arrangements may be made by Texas Uniques to save costs or to deliver outside of the US. If special services are required please send a detailed e-mail with requirements. Special charges may be applied for these services. Special charges may be applied for P.O. Box and rural routes with out established delivery address.
Art & Prints
General Payment Info Upon delivery of your furniture, Texas Uniques asks that you please inspect the pieces as soon as they arrive for any damage caused in shipment (before the truck driver leaves.) We seldom have damage but this will insure that we can get it handled quickly. If there is visible damage and the damage is minor, please indicate it on the delivery ticket you sign and call us as soon as possible. In the unlikely case that the damage is severe, you may refuse delivery and the items will be returned to the manufacturer. In either case please call us as soon as possible so that we may take care of it for you. Due to the freight company's rules, we must make it very clear that inspection, and reporting of any damages be done when you receive your order. Otherwise the customer is responsible for return freight charges if no damages are noted on the delivery receipt. We want to insure that your furniture arrives in the same condition as it was when it left the warehouse. Sometimes, however, there is no external visible indication of damage. If when you unpack it in your home and find damage, please call us so that we can file an "unseen damage claim" with the freight company and arrange for repair. Please save the packaging so that the freight company can elect to inspect the packaging to determine what the cause may have been. Texas Uniques is looking forward to serving you and hearing about how great our furniture looks in your home.
Return Policy
|
We accept:
|
Phone: (940) 538-6884 (940) 704-1499 Email: sales@TexasUniques.com |